Imagine you follow a Bank of America $100 bonus, and after waiting months after months, you are getting the go-around and all kind of excuses about how you are not qualify. Now you have a government site you can file your complaint. Helpwithmybank.gov was created by the Office of the Comptroller of the Currency (OCC).
Here’s a step by step on how to file a complaint:
- Check to make sure that your financial institution is a National Bank.
- If so, you may file a complaint by either one of the following methods: Fill out the online OCC Complaint Form (PDF) or Write and mail or fax a letter to the OCC. Learn what to include in your letter.
- Have questions? Discuss your question or concern with a customer assistance specialist: Call the OCC Customer Assistance Group at 1-800-613-6743.
- What you can expect from us.
Check out the new American Express Clear card:
- No fees of any kind. No annual fee, no late fees, no over-limit fees, no balance transfer fees, no cash advance fees.
- Automatic Rewards. You’ll get an American Express branded shopping card worth $25 delivered straight to your door every time you spend $2,500.
- Flexible Payment Terms. You can pay in full, or carry a balance. The choice is yours.
- Flexibility to pay over time
- No annual fee and 0% intro APR for up to 12 months.
- World class Cardmember benefits including Purchase Protection Plan, Buyers Assurance Plan, and Return Protection.
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